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Gort
Want to build Email to Case functionality in .NET
We would like to build a .NET application very similar to the Email to Case application. The reason we can not use the Email to Case application is b/c our mail host does not support IMAP and we have no java skills in our company.
My questions are:
1) Has anyone done this? Is it possible?
1a) If so, do you have any code to share? We would consider paying for good example code.
2) We are currently a Sales Force Professional Edition customer. We were told that in order to have access to the Sales Force APIs, we needed to upgrade our license. Do we need the APIs in order to do this?
We are a new customer and are just getting rolling on all this. Any help would be greatly appreciated.
Good luck!
1) Yes, it is possible and works quite well.
1a) There are tons of example in the online API reference. I would suggest you download it. If you need something custom, you'll need to either hire out or purchase an AppExchange application. An associate of mine have started a local consulting company in Utah, you're welcome to send us an RFP and we can respond. (www.sdsforce.com) =)
2) Already answered in my previous post.
Thanks for your information.
One more question...is it true that the Email to Case functionality only works with IMAP? Is there a way to make this work with POP (without having access to the APIs)?
Thanks.