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sushma76sushma76 

Junk leads from web to lead form

I need to understand the best practice and get some recommendations on how to handle the following junk data that we get from our Web site into SFDC.

 

Name = asaasas

Phone = 9898989898

Email = kjkjj@hotmail.com

 

We get this kind of data from our website - Contact US web form.

 

Question is = If we place a Validation Rule on LEADS in SFDC, would that prevent this kind of data being displayed in SFDC?

 

OR

 

The Website / Webform should have a Javscript Validation COde to prevent this user entry.

I just need to know what the developers recommend.

 

thanks

Satish_SFDCSatish_SFDC
Yes this is an issue we have to deal with.
Salesforce has some articles on this.

https://help.salesforce.com/apex/HTViewSolution?urlname=Can-you-have-required-fields-return-invalid-data-from-online-lead-capture-1327109115609&language=en_US

https://org62.my.salesforce.com/kA030000000PDfZ?srPos=13&srKp=ka0

Hope this helps.

Regards,
Satish Kumar
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