function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
BethShep92BethShep92 

Cloud Swarm - Cannot Assign Users to Swarm

I've installed Cloud Swarm in my test environment and am using the Opportunity Wizard.  I can select the criteria fine but I cannot select specific users for Auto Follow.  The 'Add All' link works but I cannot select (or move) one or several users to be swarmed.

The Cloud Swarm TeamThe Cloud Swarm Team

Hi BethShep92,

 

You're probably using Chrome, right?  There's a known issue with a library that Cloud Swarm depends on that prevents this specific UI widget from working in Chrome.  Use Firefox or IE instead for creating swarm rules as a workaround.

 

http://boards.developerforce.com/t5/Salesforce-Labs-Open-Source/Cloud-Swarm-Issue-Cannot-Selectively-Add-Users/m-p/481295/highlight/true#M1317

 

cK
BethShep92BethShep92
Hi CK, Thank you for the quick response. I tried IE and got the same result but I was able to assign individuals using Firefox. Many thanks, Beth