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chentw
Best way to search knowledge base using APIs
I am wondering what the best way is to search knowledge base using WSDL. Currently I am using generic query calls using SOQL. Is there any built-in search engine or other better ways to search items in Solution object? Thanks.
Superfell
See the search call.
chentw
Thank you for your quick response. But I thought the difference between search() and query() is that search() will work on multiple objects. Knowledge base is in Solution object only. So I use query(). Is there any specific call that will do better search on knowledge base? For example, I cannot query on SolutionNote. It limits my query results greatly. Thanks.
Superfell
search will search long text fields, where as you can't filter on those in soql.