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jthor@entransform.comjthor@entransform.com 

What is a Service Cloud user

I was wondering what is a Service Cloud user? And how are they different from other user and what license and profile do they have? I am asking this becuase I want to do the Apple Push notification as decribed here http://wiki.developerforce.com/page/Push_Notifications_for_Salesforce_Mobile_Apps_with_Urban_Airship and was wondering what other type of user can do this.

Best Answer chosen by Admin (Salesforce Developers) 
Jeff MayJeff May

Service Cloud is a Feature license that enables enhanced Case management features (among other things).  Like other feature licenses, the User can belong to any Profile, and have any other permissions.