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Macyk.Ent. Seeking Full - Time Position as SFDC Administrator in Pacific Northwest
As "Sales Force Automation and Technical Support Coordinator" for a medical manufacturer in Bothell, WA the last seven years I have been responsible for many technical aspects of our Internal and Field sales operations department. My primary role with the company has been the technical administrator for Salesforce.com, the Customer Relationship Management (CRM) system. My duties included effectively managing the ever-changing role and territory structure of the sales team, data imports/exports, report generation, ad hoc analyses, quote system development and maintenance and the often-under appreciated responsibility of cleansing the many related internal databases. I was responsible for all user setup, sharing models, and the technical requirements development for interfacing to the in-house developed automated web-based quoting system along with the web-to-lead development for the company worldwide website. I have been through Professional, Enterprise and just recently a second instance of the enterprise edition to increase to worldwide use.
I am currently seeking a similar position with another local company. I am asking for any developers - consultants currently working in this area to please let me know of any target companies using SFDC, with the companies permission of course. I believe there may be a consultant doing a startup implementation where they may be aware of the company maybe needing a full time administrator once the implementation is complete...
Specifically I am not looking to relocate, would prefer the Marysville - Seattle, WA area, please respond to gpoharcyk@comcast.net
Greetings,
This is Rishi Arora, working for Capgemini (India) as an admin for Salesforce.com.
Rishi Arora is a Senior consultant with the CRM group of Cap Gemini Ernst & Young. With a total of more than 6 years of work experience. He has worked in a wide variety of industries like Shipping, e-Learning, BPO, and Banking & Financial services.
Attached is my CV.
Mobile +91- 9833361227 :: Email – rishiarora1@hotmail.com
Current Work Profile Cap Gemini Ernst & Young on Salesforce.com: ( Jan 06 Till Date)
1. Worked extensively in areas of implementation, customization and integration, data loader, vertical response, and AppExchange
2. Work with the client to understand their current business issues and pain points; identify the desired "To Be" process models and solution architecture that will address the issues and pain points
3. Integrating Salesforce with other stand alone applications called "CAAS" using BizTalk server
4. Designing Roles/ Profiles to ensure data accessibility to authorized users
5. Managing multiple currencies/ languages/ teams spread across the globe using Salesforce.com as their marketing tool
6. Migrate data to Salesforce.com from existing marketing tools, excel sheets to enable data consolidation and single view of all entire sales pipeline
7. Train people in using Salesforce.com for new users and advanced training on lesser known facts for advanced users
8. Launch e-mail campaigns using Vertical Response and track effectiveness of each campaign
9. Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer term strategic goals, leveraging salesforce.com technology
10. Conduct client visioning sessions with executive client management on Integration or Application Rationalization to establish the blueprint for the solution
11. Working to manage over 200 users across the globe with multiple languages, currencies, time zones and sales processes.
12. Participate in the client steering committee, objectively monitoring the execution model against the defined vision for success
13. Creation and maintenance of Configuration document for Salesforce.com
14. Assists in post-implementation continuous improvement efforts in enhancing performance and providing increased functionality
15. Documents the results of analysis activities using the appropriate templates or analysis tools
16. Assists in post-implementation continuous improvement efforts in enhancing performance and providing increased functionality
17. Alerts team members to potential risks and issues of importance
18. Formatting and cleaning the Salesforce.com database
19. Provide status updates about your activities on a weekly basis
20. Provide administrative support for Salesforce.com to Sales
21. Improve the quality and accuracy of data presented to executive teams.
22. Assist in the preparation of presentations for executive management leveraging CRM.
23. Assist with all aspects of sales forecasting utilizing CRM.
24. Regularly run basic reports from CRM system to support commercial processes, and develop ad-hoc sales analysis reports to meet specific needs.
25. Make system administrative changes to the CRM system.
26. Data Cleansing and Conditioning using excel spread sheets
27. Preparing data for load to or from Salesforce.com: Cleansing / De-Duping
Are you still looking for a position?
Send your resume to
jobs@sustainableworks.com
Attn: Bill Hayden