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Terry CoonanTerry Coonan 

CRM/Salesforce.com Configuration SME (Southern California) (Covestic contact info included)

Covestic http://www.covestic.com  is a leader in supplying technology and management consulting services to service provider and enterprise companies. Covestic continually partners with clients to achieve business and organizational goals through efficient and innovative solutions.

We are currently hiring proven CRM experts to help grow our Salesforce.com implementation practice. This role, Salesforce.com developer/configurator, will be responsible for successfully designing, developing and implementing Salesforce.com applications. In this capacity he/she will be an expert in CRM-application development, business processes, application functionality, and working knowledge of Salesforce Objects, APEX Programming language, Javascript, WSDL tool, SOAP, and Java and software development methodologies. The successful candidate will be responsible for:

' Setup, configuration, and testing of salesforce.com to customer specifications.
' Provide integration of salesforce.com to other web-based or on-premise systems
' Provide salesforce.com development services with Apex
' Adhere to project plan, schedule, and budget.
' Create and maintain project and support documentation
' Assist in development of customized demos
Experience - External:
Requirements
' Previous Salesforce.com implementation experience and hands on configuration experience.

' Basic relational database, programming and web technology skills required on 2 or more of the following:
- Object oriented programming principles
- JavaScript
- AJAX
- HTML
- .NET
- VB.NET
- C#.NET
- JSP/ASP.NET

' Ability to diagnose and resolve technical issues
' Previous technical support and consulting experience a plus
' Good communication skills
' Ability to manage schedule
' Other CRM experience a plus
' 4-year degree or equivalent in a technology field
' Must be a motivated team player with a strong work ethic
PLEASE APPLY DIRECTLY TO: http://www.covestic.com/careers.html
Rishi AroraRishi Arora

Greetings,

This is Rishi Arora, working for Capgemini (India) as an admin for Salesforce.com.
 Rishi Arora is a Senior consultant with the CRM group of Cap Gemini Ernst & Young. With a total of more than 6 years of work experience. He has worked in a wide variety of industries like Shipping,  e-Learning, BPO, and Banking & Financial services.


Attached is my CV.

Mobile +91- 9833361227  :: Email – rishiarora1@hotmail.com

 Current Work Profile Cap Gemini Ernst & Young on Salesforce.com:  ( Jan 06 Till Date)

1.      Worked extensively in areas of implementation, customization and integration, data loader, vertical response, and AppExchange

2.      Work with the client to understand their current business issues and pain points; identify the desired "To Be" process models and solution architecture that will address the issues and pain points

3.      Integrating Salesforce with other stand alone applications called "CAAS" using BizTalk server

4.      Designing Roles/ Profiles to ensure data accessibility to authorized users

5.      Managing multiple currencies/ languages/ teams spread across the globe using Salesforce.com as their marketing tool

6.      Migrate data to Salesforce.com from existing  marketing tools, excel sheets to enable data consolidation and single view of all entire sales pipeline

7.      Train people in using Salesforce.com for new users and advanced training on lesser known facts for advanced users

8.      Launch e-mail campaigns using Vertical Response and track effectiveness of each campaign

9.      Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer term strategic goals, leveraging salesforce.com technology

10.  Conduct client visioning sessions with executive client management on Integration or Application Rationalization to establish the blueprint for the solution

11.  Working to manage over 200 users across the globe with multiple languages, currencies, time zones and sales processes.

12.  Participate in the client steering committee, objectively monitoring the execution model against the defined vision for success

13.  Creation and maintenance of Configuration document for Salesforce.com

14.  Assists in post-implementation continuous improvement efforts in enhancing performance and providing increased functionality

15.  Documents the results of analysis activities using the appropriate templates or analysis tools

16.  Assists in post-implementation continuous improvement efforts in enhancing performance and providing increased functionality

17.  Alerts team members to potential risks and issues of importance

18.  Formatting and cleaning the Salesforce.com database

19.  Provide status updates about your activities on a weekly basis

20.  Provide administrative support for Salesforce.com to Sales

21.  Improve the quality and accuracy of data presented to executive teams.

22.  Assist in the preparation of presentations for executive management leveraging CRM.

23.  Assist with all aspects of sales forecasting utilizing CRM.

24.  Regularly run basic reports from CRM system to support commercial processes, and develop ad-hoc sales analysis reports to meet specific needs.

25.  Make system administrative changes to the CRM system.

26.  Data Cleansing and Conditioning using excel spread sheets

27.  Preparing data for load to or from Salesforce.com: Cleansing / De-Duping