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jmarinchak Sales Operations Manager Position to help with Salesforce.com rollout
To apply for this position, please contact :
Jeff Marinchak
jmarinchak at infinera dot com
Infinera (http://www.infinera.com)
Sunnyvale, CA
Position Description:
Support all facets of the Sales Organization, focusing on business analysis, sales tools & program management. This person will be primarily responsible for driving the rollout and adoption of CRM across the sales organization. In this role, you will partner with sales leaders to ensure that sales performance and operational goals are met. This is an ideal position for someone interested in developing a deep understanding of how a sales organization works.
Qualified candidates will have strong program management skills, creative problem solving skills, proven ability to achieve results in a fast moving, dynamic environment. The successful candidate will be self-motivated and self-directed. Candidates must have a proven ability to work well with diverse groups of colleagues and get results in a matrix resource environment.
Primary Responsibilities
Drive rollout of Salesforce.com with responsibility for assisting sales teams with loading customer quotes and providing base level Salesforce.com training
Create summary dashboards and detailed reports to track key sales metrics
Assemble bookings forecast information to support demand forecast creation to drive prioritization and capacity planning
Reconcile customer requirements against product availability and delivery to meet customer needs
Requirements
BS/BA Degree, or equivalent experience
Experience managing and administering Salesforce.com rollout
Excellent command of Microsoft Word, Excel, PowerPoint, Access, Outlook, with a tendency to learn new software.
Need strong Excel skills including understanding of pivot tables and vlookup function
Experience using and administrating CRM applications
Must exhibit solid critical thinking and decision making abilities that result in daily impact on sales and operational result.
Demonstrated ability to interface with sales people, all levels of management and experience working across multiple functional groups required.
Strength in strategic data interpretation and visual representation of data is critical.
Must possess outstanding organizational and interpersonal skills in managing workload and internal customers.
Ability to handle multiple tasks simultaneously and prioritize accordingly.
Extremely detail oriented.
Must exhibit a high degree of motivation, creativity, and initiative.
Team player with strong sense of responsibility and administration skills
Ability to work with a minimum level of supervision required
Expertise in gathering and analyzing information and implementing process enhancements.
Excellent written and verbal communication skills.
Qualifications
Previous experience in Sales, Finance, or Marketing within a reporting and analysis environment.
Previous Sales Operations experience preferred
5+ years experience in a related field
MBA preferred
Enterprise sales experience a plus
Greetings,
This is Rishi Arora, working for Capgemini (India) as an admin for Salesforce.com.
Rishi Arora is a Senior consultant with the CRM group of Cap Gemini Ernst & Young. With a total of more than 6 years of work experience. He has worked in a wide variety of industries like Shipping, e-Learning, BPO, and Banking & Financial services.
Attached is my CV.
Mobile +91- 9833361227 :: Email – rishiarora1@hotmail.com
Current Work Profile Cap Gemini Ernst & Young on Salesforce.com: ( Jan 06 Till Date)
1. Worked extensively in areas of implementation, customization and integration, data loader, vertical response, and AppExchange
2. Work with the client to understand their current business issues and pain points; identify the desired "To Be" process models and solution architecture that will address the issues and pain points
3. Integrating Salesforce with other stand alone applications called "CAAS" using BizTalk server
4. Designing Roles/ Profiles to ensure data accessibility to authorized users
5. Managing multiple currencies/ languages/ teams spread across the globe using Salesforce.com as their marketing tool
6. Migrate data to Salesforce.com from existing marketing tools, excel sheets to enable data consolidation and single view of all entire sales pipeline
7. Train people in using Salesforce.com for new users and advanced training on lesser known facts for advanced users
8. Launch e-mail campaigns using Vertical Response and track effectiveness of each campaign
9. Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer term strategic goals, leveraging salesforce.com technology
10. Conduct client visioning sessions with executive client management on Integration or Application Rationalization to establish the blueprint for the solution
11. Working to manage over 200 users across the globe with multiple languages, currencies, time zones and sales processes.
12. Participate in the client steering committee, objectively monitoring the execution model against the defined vision for success
13. Creation and maintenance of Configuration document for Salesforce.com
14. Assists in post-implementation continuous improvement efforts in enhancing performance and providing increased functionality
15. Documents the results of analysis activities using the appropriate templates or analysis tools
16. Assists in post-implementation continuous improvement efforts in enhancing performance and providing increased functionality
17. Alerts team members to potential risks and issues of importance
18. Formatting and cleaning the Salesforce.com database
19. Provide status updates about your activities on a weekly basis
20. Provide administrative support for Salesforce.com to Sales
21. Improve the quality and accuracy of data presented to executive teams.
22. Assist in the preparation of presentations for executive management leveraging CRM.
23. Assist with all aspects of sales forecasting utilizing CRM.
24. Regularly run basic reports from CRM system to support commercial processes, and develop ad-hoc sales analysis reports to meet specific needs.
25. Make system administrative changes to the CRM system.
26. Data Cleansing and Conditioning using excel spread sheets
27. Preparing data for load to or from Salesforce.com: Cleansing / De-Duping