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msilbermsilber 

Sr. Systems Analyst (Salesforce) - QUALCOMM Incorporated

Exciting opportunity for an experienced Salesforce resource at QUALCOMM Incorporated!

 

Provide enterprise support and implementation of Salesforce.com instances. The successful candidate will be responsible and accountable for translating business processes into systems solutions, preparing system requirements, performing complex system configurations to match business unit requirements, providing Salesforce.com application training and facilitating communication with users. Must be able to analyze current business process(es) or needs, and identify and implement streamlined, efficient application solutions.

Skills/Experience: Five plus years providing systems or business process analyst support in an engineering, manufacturing or high tech industry required. Three plus years in a technical customer service role required. Two plus years working with an integrated CRM solution a plus. Salesforce.com implementation and support experience strongly desired. Understanding of database concepts and data management (RDBMS) required. Must develop moderate to complex SQL scripts. Java, XML, HTML skills a plus.

Additional Skills: Must demonstrate exceptional verbal and written communication skills. Excellent organizational and follow through skills are required. Experience developing system requirements is required. Experience with relational database management systems and design methodologies is required. Must demonstrate expert abilities in office productivity tools (MS Office suite).

Education Requirements: Bachelor's degree in Computer Science or equivalent experience required.

 

Please apply directly at www.qualcomm.com/careers and reference Requisition # N1763088.