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Victor19 dynamically assign to queues in an approval process
Hi Everyone,
We have a requirement where I am trying to setup an approval process and use it to dynamically assign to different queues based on field (queue) values in the record. Basically my record has the group name that it has to be assigned to. Is there a way to set up just one approval process on the field (queue) that is populated in the record.
It would greatly help me out if someone could give me their feedback or suggestions.
Thanks!
Unfortunately, right now you'd have to have a different approval process for each queue, or rely on the "ad hoc" approval system. It's on the roadmap to allow dynamic queue and user assignment for approval processes.
Sorry,
-Steven