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mobilemashup Cases does not show up a related object for Account through describeSObject
In our rails app, we are using the describeSObject ("get metadata") to retrieve sObject definitions.
For most SFDC customers, the "Account" sObject shows a reference to "Case" as a child / related object.
But for a small subset of customers that we connect to, their "Account" sObject does NOT show "Case" as a child /related object.
Does anyone konw how a SFDC customer can "configure this relationship away? I've looked at the Set Up pages and don't see how I can remove this relationship given that Accounts and Cases are both standard SFDC objects.
Thanks.
For most SFDC customers, the "Account" sObject shows a reference to "Case" as a child / related object.
But for a small subset of customers that we connect to, their "Account" sObject does NOT show "Case" as a child /related object.
Does anyone konw how a SFDC customer can "configure this relationship away? I've looked at the Set Up pages and don't see how I can remove this relationship given that Accounts and Cases are both standard SFDC objects.
Thanks.
You can remove access to cases from the users profile.
mobilemashupThanks Simon.
I assume you mean by going to Personal Setup | Change My Display?
I go there and Account has Cases in the Related List. And when I navigate to the Accounts tab, I do see Cases in the display.
Does changing the "display" also control what shows up in the API describeSObject() call?
Thanks.