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SweetBoxSweetBox 

Adding Attachment

If you add an email from an earlier date (synchronizing and old message store) is it possible to change the creation date to reflect the creation date of the email?  The field dates within the Attachment Table are not accessible from the API
DevAngelDevAngel

Hi Sweetbox,

Are you referring to Outlook edition, Intellisync or UI features?  Modified date and created date are not editable for any object.

SweetBoxSweetBox

The programming c# SDK.  However all other interfaces would apply in the scenario that follows.

Mail messages arrive at a user's mailbox from salesforce contacts while he/she is away on holidays.  When he/she returns then the mailbox user implements a third party application when outlook starts up to synchronzie emails that have arrived in her absence.  The only problem is that the date of all the email items will be the date of the synchronization and not the actual date they occurred.  So if there was a correspondance with a salesforce contact an a coworker the thread of the discussion will all appear to have occurred on the same day.  This would make the tracking of an issue to be difficult because the email could not be associated to the date it actually arrived at the SMTP/POP server.

DevAngelDevAngel

Hi Sweetbox,

I wrote an email integration about a year ago called DoveTail.  It was very similiar to the salesforce.com solution.  What I did to reflect the appropriate time scales was to use the email message recieved date (or sent date, can't remember now) for the task due date.  This is a field that you can set and is generally used for display sorting.  The creation date is the creation date for the task and cannot be manipulated.