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NIKHIL_SFDC Want to edit email template of case assignment
I want to edit email template of case notification when a new case assigned to queue.
Subject--A case has been assigned to you.
Body--A case has been assigned to you, the default owner. Click the link below to view the record in salesforce.com
https://eu2.salesforce.com/50645746352735
How do I edit this.
Since I am using Service cloud, Is there any way to open above case(URL link) in service console instead of sales cloud.
Regards,
Nikhil