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NIKHIL_SFDCNIKHIL_SFDC 

Want to edit email template of case assignment

I want to edit email template of case notification when a new case assigned to queue.

 

Subject--A case has been assigned to you.

 

Body--A case has been assigned to you, the default owner. Click the link below to view the record in salesforce.com

https://eu2.salesforce.com/50645746352735

 

How do I edit this.

 

Since I am using Service cloud, Is there any way to open above case(URL link) in service console instead of sales cloud.

 

Regards,

Nikhil