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skk169skk169 

user login error

Hi,

 

If a user gets login error, as Admin what we have to do the first?

 

A) Resetting password?

B) View login history?

C) Unlock the user?

D) Anything else? (please specify the answer)

 

Thnks in advance..

Best Answer chosen by Admin (Salesforce Developers) 
Chris DaviesChris Davies

Agree. view the user Login History under the status column it shows the reason why the login failed which will help the admin determine how to resolve the issue.

All Answers

skodisanaskodisana

Hi,

 

B) View login history - this is preferred option...

Chris DaviesChris Davies

Agree. view the user Login History under the status column it shows the reason why the login failed which will help the admin determine how to resolve the issue.

This was selected as the best answer