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Alexski
email templates-- pulling data from multiple objects
I have build a custom object. I would like users to send email using a specified contact and have it log in the history for that object. I would also like my templates to refer to that contact's first name.. In short, I would like my email template to pull field data from both the contact object and my custom object. is this possible?
It's not possible to use Cross Object Merge Fileds in email templates. However, what you can do is, create hidden formula fields on the parent object and then copy the child object fields.Then, in your email template you use these hidden formula fields. However I don't think this is a good option for your requirement.
http://www.contactmonkey.com/blog/cross-object-fields-in-salesforce-email-templates-fixed
Hope this helps!