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ajitvermaajitverma 

avoid email alerts to platform users

Currently email alerts for Opportunity are going to all users irrespective of the license types. Users with “Salesforce Platform” license receive emails but cannot access Opportunity records. Is there any way to avoid email notifications sent to platform users.  Emails are sent using workflow email alerts.

Satish_SFDCSatish_SFDC
I guess the way to do this is: In all Workflows you would have to add another Condition (among others) to check if the user has a Salesforce Platform Licence and then not fire the rule if the user is a Platform user.
This means editing all your workflow rules to add the new condition.

Regards,
Satish Kumar
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Satish_SFDCSatish_SFDC
There is also an idea in the Ideas Exchange. Although not exactly the same as your requirement, this is similar.

https://success.salesforce.com/ideaView?id=08730000000Brmn

Regards,
Satish Kumar
ajitvermaajitverma

Satish, validation is not required in criteria but need some way to avoid platrofm users in action.  notifications are sent to multiple users irrespective of running user.