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Salesforce.com Operations Director NEEDED!! - Long Island/New York

This person will be responsible forassisting in the planning and implementation of our customer relationshipmanagement (CRM) solution through Salesforce.com. Responsibilities include, but are not limited to, cleaning up and user set-up,addressing reporting needs, monitoring and supporting the application andon-going maintenance activities, addressing application issues, and assistingwith updates to the application. In addition, this individual will assist project leads/managers in determining next phases of the system aswell as determining project goals that serve as benchmarks of overall project andoperational success. Also, they will assist in the development of testing, training development/support, and launch plans asrequired to aid in delivery of a quality product, designed for user acceptanceand adoption.  Inaddition to working directly with the Sales team, this person will also workwith other business partners and Hybrid Mom divisions to identify practicalsolutions through existing and/ornew business systems technology, and will be responsible for the administrationand ongoing support of the application in cooperation with the business.       

  • Maintain and develop user roles, security, profiles, workflow rules and other system configuration options.
  • Assists in the creation of uniform business practices for data entry into Salesforce.com
  • Gathers requirements by working with Sales in order to produce appropriate reports (and eventually a dashboard) that can be used to enhance the client relationship.
  • Manages data loads and data quality
  • Monitor the overall usage and ensure consistent updating is being performed by the Sales team
  • Works with the Sales training group in order to ensure the Sales team is provided the necessary information to ensure an effective and efficient rollout of Salesforce .com
  • Acts in the role of an advocate for Salesforce.com when interacting with users throughout the organization
  • Communicates and organizes organizational behavior with the business and IT.
  • Providing central point of contact for all changes requests and system alterations
  • Other duties as deemed necessary


  • Bachelor's degree preferred, extensive, directly-related experience may be considered in lieu of degree
  • 3-5+ years experience with Salesforce.com or other CRM solutions
  • 3-5+ years reporting experience in creating Salesforce.com or other CRM reports   
  • Strong project management skills
  • Ability to build and maintain credibility with internal and external contacts
  • Strong consulting, analytical, negotiating, decision making and problem solving skills
  • Demonstrated commitment to customer centric culture, excellence and continuous learning
  • Strong attention to detail and accuracy
  • Highly proficient in Microsoft Office including Outlook, PowerPoint, Word, and Excel


Ultimately would love for this person to work in our Smithtown, New York offices but would entertain a remote position.


About Our Company:

Hybrid Mom Consulting & Media Group, headquartered in Smithtown, New York, is dedicated to supporting and championing a new generation of moms-those who seek to redefine their roles and enhance the quality of how they work, play and live, without sacrificing their families.

The Hybrid Mom Consulting division, provides mom-owned businesses withaccess to highly qualified, career-trained mom consultants.  Our Moms-for-Profit program is wheremompreneurs participate in business service opportunities including: marketingplans, business identity packages, website development, product development andplacement, PR, et al. All of these services are provided by our momconsultants.  This unique partnershipenables moms to have the freedom and flexibility to enjoy their profession andexperience the rewards of family life.

The Hybrid Mom Media division is dedicated to today's Moms. These women areno longer choosing between a successful career or a successful family life, butrather integrating their many aspirations for the purpose of achieving abalanced life. Hybrid Mom print magazine and hybridmom.com’s editorial contentreflects a voice of friendship, rather than an expert and focuses on the "real world" of this new generationof Moms.  Hybrid Mom is publishedquarterly. www.hybridmom.com


Message Edited by HybridMom on 03-20-2009 01:54 PM
Best Answer chosen by Admin (Salesforce Developers) 



I am interested in this position. Please contact me at (631)390-8580 or cczhuo@gmail.com.


hank you!

All Answers



I am a former salesforce.com Account Executive and have since launched Hire On-Demand®, a recruiting

business focused on staffing companies with experienced Salesforce.com professionals to include Sales Ops Directors. 

We have a strong pool of Sales Ops talent, all of whom have passed our comprehensive Salesforce qualification process.


If we may be of assistance, please feel free to get in touch. To learn more:  www.HireOn-Demand.com .

Best regards,


Kim Wallins
Hire On-Demand

Message Edited by HOD on 03-20-2009 02:11 PM


  Please contact me or give me your email, I shall send my resume.

I live in Long Island, NY. 

Thank You

my email is strictlyit@yahoo.com

name is Zishan, number is 516 782 3518.



Hi Kim

Thank you very much for your note

i went to your website - exactly what i've been looking for! what a smart idea :-)

I just posted my job needs and hope that someone will reply and fill the position. I will keep you posted.




Hi Stacey,

I am glad this was what you were seeking :)  To clarify, we offer two options: 1) Job Board  2)  Full-Service Recruiting for select positions, to include Sales Ops.


We have a strong pool of Salesforce.com Sales Ops Management candidates in our pool who are not on the job board. If you would like to explore the Full-Service Recruiting where we fully qualify the candidates specific to your position and offer access to a pool of talent not on the job boards, feel free to give me a call. 









I am interested in this position. Please contact me at (631)390-8580 or cczhuo@gmail.com.


hank you!

This was selected as the best answer