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harshasfdcharshasfdc 

User Login Issue

Hi All,

 

I have a 5 users with same profile . They are able to login from ipad and iphone but they are unable to login from desktop. I have checked in profile for IP address restrictions but I don't have any kind of restrictions.Please help me out.

 

Thanks,

Harsha

Sonam_SFDCSonam_SFDC

Hey Harsha,

 

What is the error message they are seeing on the screen when trying to login?

Did you check their login history - if not - please check - it will give you the error.

 

Let me know what you see in the Login history..