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Problems testing email sending within a workflow rule in Developer sandbox
Hi to all.
I am trying to test the email sending when an opportunity field is changed.
I have followed below steps:
1)Create a work flow rule.
AND( ISCHANGED(Approval_Status__c ) , NOT ISPICKVAL( Approval_Status__c , 'Abierto') )
2) With following "Immediate Workflow Actions"
Email Alert envio al propietario
Description envio al propietario Email Template Oportunidad enviada a ANEG automaticamenteUnique Name envio_al_propietario Object Opportunity From Email Address Current User's email address Recipients Opportunity Owner Additional Emails
The rule is active, and I am opportunity owner. I receive other emails from Salesforce (so it is not problem of spam).
Why I don' receive any email?
I should receive an email when the field "Approval_Status__c " would change, but I don't.
Thanks in advance for your help
Hi,
Your condition somewhat not complete. Try the following,
AND(
ISCHANGED(Approval_Status__c ) ,
NOT(
ISPICKVAL( Approval_Status__c , 'Abierto')
)
)
Hope so this helps you...!
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My formula was right. I have tested it in my developer account and it works fine. I supose that I can't receive emails from developer sandbox. I hope that it works in production.