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BeatofHeart
Case Numbers Based on Record type
We have a requirement only want to Assign case numbers for particular record type. is there any way i can achive it.
I dont want to assign ( auto number ) for all cases created. the cases which were created theough email to case ( has seperate record type) i need a seperate case number for them..
any one gone throgh this scenario earlier. if yes kindly help me.
Many thanks
Beat.
May be you create an seperate autonumber field and hide this field in all other pagelayouts and show it in only the pagelayout you need.
Regards,
Satish Kumar