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BeatofHeartBeatofHeart 

Case Numbers Based on Record type

We have a requirement only want to  Assign case numbers for particular record type. is there any way i can achive it.

 

I dont want to assign ( auto number ) for all cases created. the cases which were created theough email to case ( has seperate record type) i need a seperate case number for them..

 

any one gone throgh this scenario earlier. if yes kindly help me.

 

Many thanks

Beat.

Satish_SFDCSatish_SFDC
Unfortunately it is not possible to assign autonumber to fields in just certain record types only.

May be you create an seperate autonumber field and hide this field in all other pagelayouts and show it in only the pagelayout you need.


Regards,
Satish Kumar