Customer Success Manager

CRMfusion Inc  - Home office based position

Job Description

The Customer Success Manager (CSM) has a depth of understanding of both Salesforce and the CRMfusion products with an enhanced understanding of the DemandTools.  The person in this position deals directly with CRMfusion customers, assisting them with technical support issues, training and general use of our software products.

It is the CSM's responsibility to ensure that customers have a good understanding of how our data quality products  work with and enhance their existing Salesforce implementation.  They should be comfortable talking with customers and able to assist customers solve their Salesforce data quality questions.

The candidate must be located in the United States or Canada and be able to setup a home based office with access to high speed internet.

Skills

* Strong understanding of salesforce.com from an administrators perspective

* Strong understanding of CRMfusion DemandTools

* Good verbal and interpersonal skills

* Ability to solve data quality problems

* Ability to work at home in an unsupervised environment

Additional Information

Type:     Full time

Experience:  Mid level

Apply: email glenn.wilson@crmfusion.com