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srichardsonsrichardson 

ISV Hiring Force.com Business Analyst in Chicago

Company

Fusion Risk Management, Inc.


Position

Business Analyst


Location

Rolling Meadows, IL (Chicago Northwest Suburbs)


Company Overview

Fusion Risk Management is a leading provider of software and consulting services with expertise in risk management, business continuity, disaster recovery and data center transformation services.

The founders of Fusion Risk Management consist of recognized industry leaders representing more than  25 years of relevant industry experience through executive management, consulting and  thought‐leadership roles with companies including Comdisco, IBM, HP, PricewaterhouseCoopers, Deloitte, SunGard, Forsythe and other leading organizations.


Position Overview

The position supports the following pre and post-sales activities:

  • Requirements analysis
  • Product design and configuration
  • Product demonstrations
  • Customer implementation
  • Technical support

Job Description

  • Develop expertise with the custom application and the Force.com platform services
  • Translate business requirements into data models and platform services
  • Support the design, development, testing and release of new product versions
  • Develop and maintain product documentation and training materials (help, how-to, FAQ, etc.)
  • Configure customer trials, customize the application for the customer and provide user training
  • Provide on-going customer support and issue resolution 

Requirements

  • Bachelor’s degree or higher in an Information Systems or related category
  • 2-5 years relevant experience implementing Salesforce.com or Force.com including:
  • Custom objects/fields
  • Workflow and approval processes
  • Formulas and validation rules
  • Reports & dashboards
  • User roles and profiles and security settings
  • Basic understanding of Apex and Visualforce
  • Customer service skills and project management experience
  • Strong technical and business writing skills
  • Ability to express and translate functional requirements and business rules into technology solutions
  • This is not a developer/programmer position

To apply, send contact information and resume to srichardson@fusionrm.com