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devindiaa
Case Feed-Log a Call
Hello,
I am implementing Case feeds and running into a problem with Log a call functionality. Whn I log a call with case feeds, it doesnt give me flexibility to update task fields as desired, say assigned to/type as given in standard "log a call" button. I can just add quick note and it is by default assigned to myself. Wondering if I am missing something/ any work around is possible.
Thanks
What I am doing right now is, creating a default task then editing the task fields as desired...changing assigned to/ status/ due date. I want to do all this in one step.
Any Updates on this question?