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The NPD Group is looking for a Salesforce Administrator

Saleforce.com Administrator

Corporate Sales Operations


The NPD Group, founded in 1966, provides global consumer and retail information that helps manufacturers and retailers make more informed, fact based decisions in order to optimize their business.  Many of the world’s most successful companies rely on us for insight on what is selling, where and why so that they can understand and leverage the latest trends.


The Saleforce.com Administrator is responsible for the administration of a 525 user-base, Salesforce.com Enterprise version system. He/She will liaise with all of NPD’s Business Units and cross functional teams to provide Salesforce support and drive adoption throughout the organization. In addition, he/she will be assigned special technical projects related to Corporate Sales Operations objectives.  The successful candidate must be passionate in supporting the adoption and value of NPD's Salesforce.com system.


This position is located in NPD’s Port Washington, NY


Key Responsibilities:

  • Providing global day-to-day end user support
  • Performing system configurations such as creating custom objects, triggers and workflows
  • Conducting system maintenance
  • Driving end user adoption, value, and ROI
  • Delivering timely, accurate and actionable business information
  • Developing business intelligence reports and/or dashboards to track items such as pipeline/forecasts, trends and growth.
  • Developing and conducting training sessions and updating training materials
  • Keeping abreast with new Salesforce features and functionality and providing recommendations for process improvements.
  • Manage special projects as assigned.  This includes sales compensation administration and tracking, annual and monthly revenue tracking and reporting, ad hoc reporting, and contract processing.



  • 3-5+ years’ experience in administering a Salesforce.com system. And Salesforce certification in either administration or development. Additional experience with other CRM systems a plus.
  • Must have knowledge of relational databases.
  • Knowledge of .NET, JAVA, C#, HTML and/or Java Script a plus.
  • Excellent written and verbal communication skills.
  • Strong presentation and training skills.
  • Strong problem solving skills and be able to apply creativity to improve processes.
  • Must have attention to detail, a commitment to quality and be customer focused.
  • Must be able to work in a fast paced environment and have strong time management skills.
  • Strong project management skills to manage lifecycles of small to large scale projects.
  • Proficient with MS Office (Excel, Word, PowerPoint).
  • BA/BS


The NPD Group is an Equal Opportunity Employer


Please apply here:  Job Posting 827


Hi Jessica,


This is something we can help you with, one of our core focuses at Ionia is Salesforce along with BizTalk. We have admins available right now to deploy for your companies current need. If you feel I can provide you any assistance at all feel free to reach out as I would be honored to help.


Here at Ionia we have a wide variety of certified (SFDC) administrators to developer’s junior and senior level, architects junior and senior level. We also specialize in BizTalk development and SharePoint development. Below I will give a brief summary about Ionia. On behalf of myself and the entire Ionia team we thank you for your time.


As a Certified Salesforce.com Consultant we specialize in: Customization, Integration, Implementation and Application Development. Our track record of success is built upon a foundation of strong experience with specialists driven to meet our clients’ needs. 


In the meantime, here is an overview of our Suite of Services and my personal contact info:


Ionia is a Certified Salesforce.com consulting partner located in Cambridge MA. We have been in business for 7 years and have 15 FT architects, analysts and developers as well as 30 certified off-shore developer partners. We have done 100’s of projects of varying size and scope. Specifically, we help companies use Salesforce.com more efficiently and effectively, track marketing efforts more accurately and increase revenue by providing the following Suite of Services:

- Salesforce.com   Consulting
- Salesforce.com   Implementation & Customization
- Salesforce.com   Custom Application Development
- Salesforce.com   ERP Integration, Interface Development
- Salesforce.com   Remote Admin, Training and Support


Please feel free to call me to schedule a time to speak with one of our Business Analysts, Architects or Developers to see how we might be able to help your company with any of their CRM needs.


Best Regards,


Aaron J. Blair






Ionia Corporation

Building your information pipelines – Ionia            





Hi Aaron,


We are looking for a permanent employee, not a consultant at this point in time.


Thanks though, I've kept your details on file for any future needs.





Hi Jessica,

Thanks for your response, we often specialize in offering companies service contracts. This gives your company no risk at all and you have a team of experts managing the resource we are providing.




Aaron J. Blair




Hi Jessica -


Would you consider a remote employee? I have over 10 years experience in Salesforce with Admin Certification and successfully worked in a remote capacity for the past 4 years.


Linda M Johnson


Hi Linda,


How remote is remote?

And how willing would you be to travel to Port Washington regularly (at least initially) for cross-training?





Hi Jessica,

understand you are seeking to employ a Salesforce.com expert. In this economy, we are finding more and more companies contracting out their Salesforce needs and saving the overhead of a full-time employee. Our team of certified Salesforce.com experts, have deployed over 200 Salesforce projects. We're surprisingly affordable and would love to offer you a proposal to achieve your Salesforce goals.


If the above arrangement does not suit your current needs however, please keep us in mind.


Contact us anytime for an hour of cost-free consultation.

Janice Jordan
(650) 513-1668


Thank you Janice - we are currently looking for a full time employee, but if that changes I've made a note of your contact details.


JB WebnerJB Webner



I would like to see if you may be keen on the notion of hiring a firm, for your salesforce needs.

Please feel free to conatct me directly.



JB Webner

1-800-747-8433 ext 133