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stephen_m_woodstephen_m_wood 

App Exchange installation error

Hi guys,

We have an App Exchange listing and get the following when it's installed in a developer account:

Your requested install failed. Please try this again.

None of the data or setup information in your Salesforce organization should have been affected by this error.

If this error persists, contact Support through your normal channels and reference number: 958869539-2308 (745887258)


The application is two web tabs, a folder, and an image - so not exactly rocket science on a SFDC side.  Any ideas why it's not working?

Any help is greatly appreciated.

Cheers,

Steve
A_SmithA_Smith
Hi Steve,

Sorry to hear you've hit an issue. Have you logged a case with support? If so, can you please post your case number so I can investigate this further?

Thanks,
Andrew
stephen_m_woodstephen_m_wood
Thanks Andrew,

That would be very helpful - I didn't get very far with support and they sent me here: Case #02232189

All the best,

Steve
A_SmithA_Smith
Hi Steve,

Can you try the install again?

Thanks,
Andrew