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Maryam@Appirio Unable to uninstall managed beta package
Hi,
I am attempting to uninstall a managed beta package from a developer org that I last updated on 10/30 in order to replace with a newer version. My attempts are unsuccessful and I get the following error:
Data export and uninstall of application TDSF Test (Version Name ver 1.0i) failed. Your attempt to uninstall could not be completed for the following reasons:
Redirect To SFDC could not be removed during uninstall.
Custom S-Control: null: The custom s-control you have tried to delete is currently being referenced by a custom link, button, web tab, or dashboard. Please delete the reference before deleting the custom s-control.
Any ideas on how can I get passed this? Thanks, -Maryam
I am attempting to uninstall a managed beta package from a developer org that I last updated on 10/30 in order to replace with a newer version. My attempts are unsuccessful and I get the following error:
Data export and uninstall of application TDSF Test (Version Name ver 1.0i) failed. Your attempt to uninstall could not be completed for the following reasons:
Redirect To SFDC could not be removed during uninstall.
Custom S-Control: null: The custom s-control you have tried to delete is currently being referenced by a custom link, button, web tab, or dashboard. Please delete the reference before deleting the custom s-control.
Any ideas on how can I get passed this? Thanks, -Maryam
Hi Maryam,
Can you please log the case here: www.appexchange.com/support and post the case number. Our team will investigate.
Best,
Sati
My open issue is still not resolved and the last status update I got was that the ticket is with tier 2 and an SME (11/26/08). My client is getting impatient and I need to be able give them a real status as this may become a show stopper for an AppExchange application they are building.
I really appreciate any information you can provide.
Thanks,
-Maryam
Please post the case number.
Thanks,
Sati
Thank you,
-Maryam
Hi Maryam,
Support is investigating this as I type. You should get a response by end of today.
Appreciate your patience.
Best,
Sati