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jhart New AppExchange site has bugs
1. Search doesn't work with "enter" key - must click search icon
a. Go to the AppExchange home page
b. Type in a search term
c. Hit enter
d. Your page refreshes, still on the 'home' tab, with your search term in place - making it seem that you are looking at results (especially b/c the "home" tab randomly rotates through apps, so the new page is different from the last one).
Turns out you have to actually click the search icon to get to the "apps" tab to see results
This is the case on the 'apps' tab too - if you type a new search query, and then hit enter, the page does refresh but with your old search results displayed but with your NEW search query still in the search query box. Strangely, if you then hit the "next page" button on your old results, it all of a sudden starts using your NEW search query.
Here's an .avi showing the above behavior. There are four page loads shown in the video:
1. home tab: type "email" in query box, hit return = page refresh on home tab
2. click search icon = page reload to 'app tab'
3. app tab: type "yada" in search box, hit return = page refresh with old results
4. app tab: click "next page" of search results = partial refresh with NEW results
2. Old AppExchange URLs no longer work.
I'm sure many, many partners have links on their websites to their AppExchange listings. All of those links are now broken.
3. The new implementation does not support HTTPS (the old version did).
Trying to use an HTTPS url gives this:
Update: apparently HTTPS is supported, but using a different domain (https://sites.secure.force.com instead of http://sites.force.com).
4. The "Demo" and "Screenshot" popups take a long time to load
Between 3 and 6 seconds in my experience, so the links appear to do nothing. And then a popup appears when you're no longer expecting it.
Hello,
We are working on fixing the issues you've raised. Here is a status update on each of the items you posted:
1) We expect to have a fix for the "enter" key issue shortly.
2) We apologize that the old AppExchange URLs will no longer work. The entire site was rebuilt on the Force.com platform and all of the data was migrated to the new system. It was not possible for us to maintain the old URLs or provide separate redirects for each listing.This is a one-time change and will not change again in the future.
3) The site utilizes Force.com Sites. The URL structure is required to be https://sites.secure.force.com/appexchange. When you login to the site, the URL automatically changes to this.
4) A slight correction to the image sizes. They are 600 x 400 now. We added the ability to upload up to 8 screenshots (something many partners requested) and needed to provide a framework for navigating between them. We apologize for the inconvenience this may cause.
5) We're aware and working on it.
Thank you for your comments.
Awesome, Ryan, thanks for the quick feedback on all this. I actually edited my post to remove the bit about the screenshots once I realized what was going on.
FYI, as a publisher, the "Application" tab doesn't work (for me, at least):
Hi Ryan,
I tried using my DE org login (the one that uploads the packages), but I was thrown off by the page that asked me to create a new publisher profile. Now that I've done that the "Application" tab works fine.
I was hoping the "Application" edit tab would let me correct the information in the Listing's "Spec" tab, but that's not the case. Much of the information on the "Spec" tab is wrong (the App Components are listed as N/A, the package name is incorrect, the package is shown as Unmanaged although it is managed, the version field is blank...). How do I correct those fields? Do I need to upload a new package for the AppExchange listing to read from?
thanks!
john
Hi John,
In the new AppExchange, each organization is represented as a publisher in the marketplace (before every user was actually its own publisher, which was even more confusing!). Don't worry about the new publisher profile that you just created. If you create listings while logged in as your DE user, they will automatically be assigned to the DE publisher profile. You can change them to point to another publisher profile whenever you like on the Basic tab for that listing (the "Publish Under" field). Usually, it is best for each company to select one publisher profile to be their public facing profile and then to assign all new listings to that profile regardless of which developer org uploaded the package initially.
The information in the specs tab will magically be made correct on Thursday. We have to run a script to get all the missing data from our core systems. All this data is derived from the package version that is associated with the listing and is not editable by you. So nothing you need to do. On Friday, you should see that it is correct.
Thanks,
Ryan
Ryan,
Regarding the screenshots - I love being able to upload 8, it lets us tell a story with them. So that's a great new feature.
Question: Is there any possibility that size can be upped to 800x600 instead of 600x400? It's hard to get a good screenshot, with explanatory bubble text, into 600x400.
I imagine most people haven't started making new screenshots yet, so making this change now wouldn't inconvenience people.
Also, FYI, the screenshots as currently being forced to 597 x 397 instead of 600x400:
<img width="597" height="397" id="scr1" src="/appexchange/servlet/servlet.FileDownload?retURL=%2Fappexchange%2Fapex%2FlistingDetail%3FlistingId%3Da0N300000016YR4EAM&file=00P30000003TjcDEAS"/>
Ryan, my thinking on this is that the 'frame' which contains the screenshots does not show up before the first image is downloaded to the browser. This makes the feature seem unresponsive. What about having the frame appear immediately, with a "Loading..." type message, so that the user realises that something is happening immediately? I have submitted a case on this, 02523328.
Yes, we will be doing something like that to address the issue with delayed screenshots.
And a response to earlier issues, we released a patch last night. The following issues were resolved:
1) You can now hit enter on the home page to initiate a search (note that this doesn't not work on the other pages yet, we are still working on that).
2) You can now access the Application tab when editing a listing as the developer user or the publisher user. Previously, you could only access the tab as the developer user. If you accessed it as the publisher it would crash.
Any progress on the remaining issues?
1. Screenshot pop-up takes a long time to appear, (seems to do nothing for several seconds)
2. Screenshots are are force-resized to 597x397, not 600x400 as spec'd (and not 800x600, which would be much more useful)
3. Enter-search-term-then-hit-return doesn't work on many pages (eg, when viewing an app or when viewing existing search results), even though the page *does* refresh when you hit return ... it just doesn't do the right thing.
We're still working on these three issues. We expect to release the first two in the next 2 weeks. We may get to the third one as well, but it may take a bit longer.
Thanks,
Ryan
I am unable to create a test drive for a new application listing. After reviewing existing documentation for creating test drives, it would appear that this feature was changed and possibly broken during the Sites transition.
TIA,
John
Hi John,
Can you please log a case in the Salesforce.com Partner Portal with some more details? You can find the partner portal here (https://na1.salesforce.com/secur/login_portal.jsp?orgId=00D000000000062&portalId=06030000000003y). We'll need to know on which listing you are trying to create your test drive and which package version you are trying to install.
No issues have been reported on this that I have seen, so there may be something specific related to your listing or package that we haven't come upon yet.
Thanks,
Ryan
Thanks for your time, Ryan. I have requested access to the partner portal but while I'm waiting -- can you create a test drive for a new AppExchange listing?
John
We released a patch to AppExchange this afternoon that addresses the issues related to the screenshot viewer. You should find the following now:
You can read about this announcement and about other features that we released in this patch on the Partner Success Blog, which can be found here:
http://blogs.salesforce.com/partner_success/2009/04/a-note-from-appexchange-product-management.html
Best,
Ryan