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URGENT | Insufficient privileges through Partner Portal login after deploying managed package
We deployed managed beta package on our sandbox environment and since then we haven't been able to access a VF page which displays Account details on a tabbed layout. This custom VF page includes default related lists as well as other custom VF pages in tabs. It throws an "Insufficient Privileges" error.
On sandbox after deployment, we can access this page internally as admin profile user, but the partner portal user with Gold Partner Usr profile sees this error. Noticed an odd thing that on the Gold Partner Profile Edit page, no class deployed in the managed package is visible in the "Enabled Apex Class Access" section, is this the expected behavior? Can I assume that the partner user profile will have access to these classes? Is it because of the missing classes here or some other reason?
Need an immediate help here. Any pointer is greatly appreciated.
Thanks.
We were able to resolve the issue with Salesforce's help. The only point which we missd out during the entire process was that we did not deploy the package after intalling it on sandbox.
This is what the documentation (https://na6.salesforce.com/help/doc/en/distribution_deploying_packages.htm) says:
"However, custom objects are hidden and workflow rules are inactive until you deploy them. Deploy an installed custom object and activate any workflow rule after making the necessary customizations for your organization."
Thanks for the support.
Best
metaforce
All Answers
Is the custom VF page in the "Enabled Visualforce Page Access" in the Partner User Profile? When you install a package, you should select "Grant access to all users" or "Select security settings" and give access to the specific profiles. Take a look at step 10 and 11 in the doc.
Hope that helps,
Sati
We were able to resolve the issue with Salesforce's help. The only point which we missd out during the entire process was that we did not deploy the package after intalling it on sandbox.
This is what the documentation (https://na6.salesforce.com/help/doc/en/distribution_deploying_packages.htm) says:
"However, custom objects are hidden and workflow rules are inactive until you deploy them. Deploy an installed custom object and activate any workflow rule after making the necessary customizations for your organization."
Thanks for the support.
Best
metaforce