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XXXXXX 

Can my customer upgrade his app from one package to another?

I just discovered that the last guy created two packages in my dev org, one Application Name and one Application Name - OLD. These aren't two VERSIONS of the application but rather two PACKAGES for the application. Obviously, Application Name - OLD has been deprecated and only Application Name is now available on the AppExchange.

 

My question is, can my customer who has already installed Application Name - OLD upgrade cleanly to Application Name?

 

TIA,

 

John

XXXXXX
Another detail: the OLD package was un-managed and the current package is managed.
A_SmithA_Smith
No, you customers will have to uninstall OLD and install the managed one.  Then you'll be all set moving foward.
XXXXXX
What happens to their data when they uninstall?
A_SmithA_Smith
They will get an export file they can download of it.  Then using the data loader, they will have to reinsert the date after install of the managed package.