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srichardsonsrichardson 

Chicago: Salesforce.com Business Analyst

Title: Business Analyst
Company Overview
Fusion Risk Management is one of the fastest growing ISV partners in the Salesforce.com partner ecosystem. We build Force.com solutions for business continuity management, disaster recovery planning, enterprise risk management and incident management. Our customers include the Fortune 50 and medium to large enterprises across financial services, manufacturing, utilities, retail, pharmaceuticals, and high-tech industries. Our cloud-based solutions are transforming the BCM/DR and risk management industries. 
Fusion is led by a seasoned team of industry professionals, each with over 25 years of experience in leading market leading companies in the business continuity, risk management, and IT fields.
Fusion is seeking to add talented individuals to its team who are inspired by the challenge of solving business problems through the thoughtful and creative use of technology. Fusion offers a challenging work environment with limitless opportunity for personal and professional growth for individuals with a passion for solving business problems using the latest cloud-based technologies. Company Website: www.fusionrm.com
Position Overview 
The position supports the following activities: 
  • Customer requirements definition and analysis
  • Translate business requirements into data models and platform solutions
  • Solution architecture design and product configuration using the Force.com platform services including:
  • custom objects/fields, record types, page layouts
  • flow, workflow and approval processes
  • formulas and validation rules
  • reports & dashboards
  • security models, record sharing rules, user roles, profiles and security settings
  • Training and roll-out support
  • Technical support, issue resolution
  • Product demonstrations for sales support and configure customer trials
  • Supports new product innovation development, testing, release management support
  • Support the design, development, testing and release of new product versions 
  • Documentation of customer solutions and internal product management processes
  • Develop and maintain product documentation and training materials (help, how-to, FAQ)
Requirements
  • Bachelor’s degree or higher in an Information Systems or related category
  • 3-5 years of relevant Salesforce.com or Force.com experience building data models and implementing platform services (Administrator or Developer-level experience)
  • Customer support and project management experience
  • Strong technical and business writing skills
  • Ability to translate functional requirements and business rules into technology solutions
  • Force.com Certified Developer (DEV 401) Certification desired
manish.singlamanish.singla

Hi Steve -- are you open to working with a firm that can provide a Salesforce.com Business Analyst on a contract basis onsite and/or remote -- FYI -- we can also provide off-shore development resources -- If you would like to chat, let me know -- madison.cloutier@mansasys.com