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asadimasadim 

URGENT: Name Field changes not getting installed

We used to have an existing package which we had to modify, and now this modification is not getting installed into the client environemnt. Basically the modification in question was a change to the Name Field on a few custom objects (changed the type). The interesting thing is that this change gets sucked into the package with no issues.

 

My question is, if this is the intended behaviour then why was no documentation on this? We are pretty much at a point of no return and we can get screwed big time over this problem.

 

Any help is grealy appreciated.

 

A_SmithA_Smith

The fact that you could change the field type for the name field was a bug.  It used to be blocked, but it appears a change was introduced that inadvertently made this field editable in the dev org.  That's why the change isn't carried over in an upgrade.  It was never designed to do this.   

 

A fixed was released Wednesday night to disallow this change.  The reason we don't permit changing the field type is because changing this can cause issues when customers upgrade as existing customizations in their org may depend on the fact that the name field is an autonumber vs a text field.  

 

If the field type in your dev org is set to a different value than your customer orgs, then please log a case with salesforce support and post the case number here.  I'll work with you to get all your orgs in sync again.  

 

I apologize for the confusion.  Hopefully we'll be able to allow you to change this setting in a supported manner in the near future.  

 

Thanks,

asadimasadim

Thanks for the prompt reply Andrew. This is the case that was recently opened by a colleague: 03457602

asadimasadim

 


A_Smith wrote: Hopefully we'll be able to allow you to change this setting in a supported manner in the near future.

Andrew, so can we assume there are plans to support this functionality some time in the future? If so is it going to be within the next few months or is it going to take years?

 

We have developed a whole new feature with the assumption that we could change Name fields, but now that we can't install it we're trying to determine what to do with it.

 

Thanks again.