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mdavis.ax765 Workflow alerts or triggers when a license is assigned to a manage package
Background: We are an ISV of a native Force.com application and we use the LMA functionality to allocate licenses to our customers. Once allocated, the Salesforce admin at our customer site can allocate licenses to whomever they would like to including people who may not be allowed to see some of the information captured in our application.
Problem: Executive management is requesting email notification and/or an approval process for a licensed to be assigned to someone in their org and I do not see that as an option in the Workflow area.
Ask: Has anyone successfully helped a customer report on changes to the licenses of a managed package in their customer org?
Thanks,
Mike
If the motivation behind getting email notifications is to control information access, a better solution would be using the various security features to control access to the information. I don't believe there's a way to notify based on license assignment.