I am a recently certified Salesforce Admin, seeking experience through offering my time and skills, initially at no cost, for assistance in developing and/or maintaining Salesforce implementations. I have worked for the last 2 months implementing a full-custom Salesforce deployment for a non-profit organization. In that capacity, and in other endeavors, I have performed the following, and more:
Created and administered users
Customized organization-wide permissions, sharing rules, user profiles, permission sets, role hierarchies and field-level security
Customized search views and page layouts, and created criteria-specific list views
Created custom objects and fields, with data validation and formulas
Implemented business processes with tailored record types and page layouts
Created automated lead and case management processes
Created assignment and escalation processes for support cases
Implemented on-demand and time-triggered workflows
Imported and exported data using the data import wizard, and the data loader
Created custom reports and dashboards for user metrics, sales, marketing and support
I also have 2 years of experience as a sales cloud end user. My work background is ideally suited to implementing Salesforce within and across sales, marketing and support, as I have worked in all 3 disciplines for companies ranging in sizes from Fortune 500 to a 50-person startup. My educational background is in computer science and engineering, giving me a strong ability to understand and customize the application appropriately for a variety of organizations and business needs.
In order to gain further experience with administering Salesforce, I am, for a limited time, offering 20 hours per week of my time at no cost for implementation, administration and maintenance. I am based in Fort Collins, CO, and am willing to travel as necessary where internet-based collaboration is insufficient. Any such travel would be at the client's expense.