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MiguelGuerreiro
Filling field automaticly
Hello,
I hope this is the place to ask for help :)
I want to populate the case field "country" with the user field "country". This would be done when a new case is created. The user field country would be read-only for the user and I would have another field depending on this one.
Many thanks to the one who helps :smileyhappy:
Miguel
I hope this is the place to ask for help :)
I want to populate the case field "country" with the user field "country". This would be done when a new case is created. The user field country would be read-only for the user and I would have another field depending on this one.
Many thanks to the one who helps :smileyhappy:
Miguel
I couldn't really get your question.
So I assume that, you want to have a field in the Case that is read-only and populated with the name of the Country (of salesforce user)?
if this is the case then you could create a formula field in the case and have a formula like
$User.Country
Hope this helps you out
Kaushik
That's exactly what I want :)
Thanks!
Hello again,
New problem: I want that formula field to be a controlling field for a picklist. It doesn't seem possible... Any workaround?
Many thanks,
Miguel
I think thats not possible directly.But you could use the validation rules to enforce the logic.
Another work-around -
Field dependecies are only possible if the controlling field is a pick-list or a check box.You could also make the formula field a pick list with all possible countries and then use that to control the pick-list
Kaushik