function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
Regular ContributorRegular Contributor 

Approval action does not trigger a workflow

Hi,

     I have two custom objects with a master detail-relationship. I have a approval process that updates status the field on the detail object to 'Approved' once the record is approved by the manager. When the status is updated to approved, I have a workflow rule on the detail object to update the status on the Master object. According to my process, when the status on the detail object is changed to approved, the status on the master object should be updated to 'Certified'. But the field update workflow is not working accordingly. 

      The workflow rule criteria is Detail object :Status equals Approved.

 

Can anyone help me with this issue.

 

Thanks in advance.

Best Answer chosen by Admin (Salesforce Developers) 
SporterSporter

You cannot trigger another workflow with an approval field update, you would need an APEX trigger to do what you want.

All Answers

SporterSporter

You cannot trigger another workflow with an approval field update, you would need an APEX trigger to do what you want.

This was selected as the best answer
Regular ContributorRegular Contributor

Thanks. Apex Trigger works well