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philbo Web-to-Lead and "Salesforce Lead Alert" e-mail
Hey,
We have an org whose Lead object has Apex trigger code attached to it, that converts a new/updated Lead to an Account and Contact under certain circumstances (which boil down to: are all the necessary fields properly filled in?). This is fully built out and works well. Also in this org we have Web-to-Lead set up, with the intention that a properly filled-in Web Lead form will cause a Lead to be created and immediately converted upon initial save, creating an Account and a Contact on the system. Again this works well - but with one small wrinkle.
In cases where a Web-created Lead is inserted and auto-converts, the default Lead owner gets an e-mail titled "Salesforce Lead Alert", containing the following:
Thanks
We have an org whose Lead object has Apex trigger code attached to it, that converts a new/updated Lead to an Account and Contact under certain circumstances (which boil down to: are all the necessary fields properly filled in?). This is fully built out and works well. Also in this org we have Web-to-Lead set up, with the intention that a properly filled-in Web Lead form will cause a Lead to be created and immediately converted upon initial save, creating an Account and a Contact on the system. Again this works well - but with one small wrinkle.
In cases where a Web-created Lead is inserted and auto-converts, the default Lead owner gets an e-mail titled "Salesforce Lead Alert", containing the following:
Alert: Salesforce experienced the following problem creating the lead below:I can only surmise that the auto-conversion of the Lead is confusing the Web-to-Lead process and causing this e-mail to be sent out. Can anyone corroborate this? Is there any workaround? Is there a way to suppress these e-mails? Not so much because they're annoying and misleading, but more because now there's client data sitting in those e-mails, that is flying around the Internet in cleartext.
Reason: Your Lead could not be processed.
...and then a whole bunch of field Ids and their values.
Thanks