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Plunkett
Owner customer field update
HI,
I am trying to create a workflow rule that allows me to update the value of a picklist based on the value selected in a similar picklist on the Owner's contact record. eg (Owner Region = USA then Lead Region = USA)
I appear to be able to do it based on the current user's region but not the owner's.
Would anyone be able shed some light as to whether or not this can be done
Thanks
Ben