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dawnzdy
Available fields on Case when log case from SSP
I am trying to write a trigger to get the account information when a case is logged in through selfservice portal.
But I found neither the accountid nor the contactid of case is populated "after insert".
Anyone know which fields are available?
Thanks.
But I found neither the accountid nor the contactid of case is populated "after insert".
Anyone know which fields are available?
Thanks.