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Suzsfdc
Need help with a Case Statement
I need to create a case statement that translates to picklist values to actual numbers. I have already tried to look at the tip sheets under the help and training section. Also submitted a case but SFDC can not help with formulas over the phone....
I am not sure if I understood your question correctly but based on my understanding you need to update a field on the basis of another picklist field. for example: You have a picklist field "Primary" with values "Yes" and No" and now you want a formula field say "Primary No." which gets updated to 1 if user selects "Yes" and to 2 if user selects "No". If I am right then here is the formula:
Primary No. = CASE( Primary__c , "Yes", 1, "No", 2, 0)
Thanks,