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FireballFireball 

Task trigger not working - Mass Email delivery

Hi,

 

 

 I need to update Contact custom field every time mass email is sent. I found out that a new Task is created in this case and developed a special trigger which runs after Task insert or update.

Everything works smoothly if I insert or update Task manually. But trigger doesn't fire when a Task is created authomatically using Mass Email delivery.

 

Any help would be most appreciated.

barryschnellbarryschnell

I am experiencing this same behavior...the trigger is never fired when using the mass email feature (despite the fact that the task is created).

 

Were you able to identify a resolution to this or confirm whether this might be expected behavior (trigger not firing)?
OriViewOriView

Can you please post the code you used to update the field on the contact when the task is created.

 

thanks,

saurabhgptsaurabhgpt

Hi All

 

I have the similar issue i have to upadate an account field by taking the value of field 'Activity Date' in  Task.

We get the related account by contact lookup (Name) in Task.

The trigger fires when a task is created manually but when i use 'mass mail to contacts ' option ,a task is created in the Activity History but trigger doesnot fire.

 

Is it possible ? 

If not, Is there any other way to upadate the account field .

 

Thanks