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Jacek D

# Formula help - Counting empty fields

Hi,

I am trying to build a formula that counts empty fields. All fields are numerical. Users may populate them all, but these are not required. So I'd like to count how many fields they did not populate. Here's the number formula I built -- it simply returns 0. Any ideas?

IF ( ISBLANK ( accceptance_assign_to_self_time__c ) , 1 , 0 ) + IF ( ISBLANK ( response_time__c ) , 1 , 0 ) + IF ( ISBLANK ( clarity__c ) , 1 , 0 ) + IF ( ISBLANK ( grammar__c ) , 1 , 0 ) + IF ( ISBLANK ( spelling__c ) , 1 , 0 ) + IF ( ISBLANK ( punctuation__c ) , 1 , 0 ) + IF ( ISBLANK ( tone__c ) , 1 , 0 ) + IF ( ISBLANK ( accuracy_of_refund_request__c ) , 1 , 0 ) + IF ( ISBLANK ( answered_customer_correctly__c ) , 1 , 0 ) + IF ( ISBLANK ( appropriate_changes_to_account__c ) , 1 , 0 ) + IF ( ISBLANK ( case_categorization__c ) , 1 , 0 ) + IF ( ISBLANK ( escalations__c ) , 1 , 0 ) + IF ( ISBLANK ( follow_up__c ) , 1 , 0 ) + IF ( ISBLANK ( customer_satisfaction__c ) , 1 , 0 ) + IF ( ISBLANK ( follow_procedures_and_guidelines__c) , 1 , 0 )

Thanks!

SteveMo__cDo the fields have a default value? Try using <= 0 instead of ISBLANK to see if you get different results.

## All Answers

SteveMo__cDo the fields have a default value? Try using <= 0 instead of ISBLANK to see if you get different results.

Jacek DThere's no dafult value, therefore the ISBLANK. I'd like to avoid having a number in there if not used.

SteveMo__cI'm just trying to rule things in or out at this point.

Jacek D

But hey! <=0 worked!

Thanks!

SteveMo__cafter all we've been through together, how could you ever doubt me???

Jacek D

I don't doubt! I just have delays in meaningful responses.

Thanks again :)

SteveMo__cPS. You owe me a beer!

and I drink these -> http://beeradvocate.com/beer/profile/863/7971

Eric Boller 14I actually had a simliar issue recently when trying to use ISBLANK and ISNULL to compute an average in a formula field only using fields that were populated. Even when a field was null, the formula acted like it wasn't. However, using <0 made the formula recognize when the fields were blank, and not count them in the average. I wonder why less than 0 would work but the ISBLANK/ISNULL functions wouldn't.