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jflatlandjflatland 

Help with Workflow Rule Formula

I am trying to create a workflow rule for Cases that triggers when the Status changes but only if the Case Origin equals a specific value.

 

I have tried to figure out the formula myself but have hit a brickwall - any help from the community is greatly appreciated.

Best Answer chosen by Admin (Salesforce Developers) 
Dan_LichtmanDan_Lichtman
 

ISCHANGED( Status )&& ISPICKVAL( Origin , "<<INSERT THE VALUE HERE>>")

 

  Make sure you mark the third option in the evaluation criteria:
  "Every time a record is created or edited"

All Answers

Dan_LichtmanDan_Lichtman
 

ISCHANGED( Status )&& ISPICKVAL( Origin , "<<INSERT THE VALUE HERE>>")

 

  Make sure you mark the third option in the evaluation criteria:
  "Every time a record is created or edited"
This was selected as the best answer
jflatlandjflatland
Thank you so much! It worked beautifully.