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Always Thinkin
Specifying the Sender on Workflow Email Alert
Since Workflow Email Alerts don't allow you to specify a sender, I'm looking for a workaround to achieve that end.
I'm thinking of adding a criteria (Last Modified By = User.ID) that only a specific user can trigger the workflow but that's full of problems, especially with regards to time-based and the queue: subsequent changes invalidate the rule and delete the queued actions.
Any brilliant suggestions out there? I'm feeling a little dull-witted today...
Thanks,
Luke C
Workflow emails always send 'from' the user who triggered the rule, unless that user is inactive in which case the default workflow user is used. There is no standard functionality which permits a workaround for this. You could try an apex trigger to send the email -- not my area of expertise so I cannot say for sure if it would work.
All Answers
Workflow emails always send 'from' the user who triggered the rule, unless that user is inactive in which case the default workflow user is used. There is no standard functionality which permits a workaround for this. You could try an apex trigger to send the email -- not my area of expertise so I cannot say for sure if it would work.
Hi,
Thanks for the helpful advice, I had considered activiating a specific user just to trigger the workflow and then de-activating it but if that would only cause the sender to revert to the default user, I would have been in for a nasty surprise.
Luke