+ Start a Discussion
vreddyvreddy 

Can I include a formula in an Email template...

I want to add 'if' condition in the email template and if it returns true insert a particular

 

merger filed.

 

I have all the users stored in a custom object with a custom field to differentiate them by designation.

I have a workflow rule in place (working fine) to send an email whenever a new record is created.

I want to include the name of the user for particular designation with 'hello',  if not just 'hello'

 

Is it doable in first place..any suggestions are appreciated.

 

Thanks.

 

ZainabianZainabian

i would like to know the answer to this question as well. i have a field that is not a required one. If it has value i would like to insert a paragrpah. i am not able to figure out a way to do so.

 

thnx