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Rejones Workflow Rule for email alert
I am building a workflow rule that will trigger and email alert when a lead owner is changed.
Here is the formula I built but I keep getting a syntax error that says Ischanged can not be used in this type of formula
AND(
ISPICKVAL(Lead Source, "Ceridian"),
ISCHANGED (OwnerID)
)
More Info: I have leads that come into a Queue the Queue managers go into the queue and change the lead owner from Cross Sell Queue to on of our saleforce users, I need an email alert to go out to the new owner when this happens.
What is your workflow rule's Evaluation Criteria?
It must be set to "Everytime a record is created or edited" in order for ISCHANGED() or PRIORVALUE() to be used in the formula.
It is set to that criteria
You've got me then. I just tested it in my Dev org and ISCHANGED(OwnerId) works OK for me as long as the Eval Criteria is "Every time a record is created or edited".
You dont have Time-Dependent Workflow Actions already assigned to this rule do you?
No i dont need on I just need the alert to go out when the Lead owner is changed from Cross Sell queue to one of our users. But only if the Lead Source is Ceridian or Cross Sell
I am stumped too???
Can you upload a screenshot of your workflow rule edit page?