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crob1212crob1212 

Trying to avoid re-invinting the wheel

Greetings all,

My org has a busines process in which a customer will upload an attachment via the portal, then a user is responsible for doing something (or a number of things) with that document.  The problem is that our users have no way of knowing when an attachment has been uploaded with perpetually monitoring the records in SFDC.  So I need to develop a process by which users will be notified when an attachment is uploaded.  Through conversations with SFDC, I understand that this needs to be accomplished via a trigger.  If you have already done something like this or if you have ideas on how to do something like this, I'd love to hear them.

 

Many Thanks

Ispita_NavatarIspita_Navatar

Triggers cannot be written on Notes and Attachment. Even work flow rules too cannot configured for attachments. You can write a program in dot net at regular intervals for finding new attachments and thereby notifying the related user.


The application can be added to the scheduler for running at desired interval.