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yuyanyuyan 

Billing Country Field update

Hi,

 

I'm trying to create a workflow rule that automatically updates country abbreviations into their full names, but it isn't running properly. Am I missing anything or is this not possible?

 

My rule is currently set up like this:

Rule Criteria = Account: Billing Country equals US

Evaluation Criteria = Evaluate the rule when a record is created, and any time it’s edited to subsequently meet criteria

 

Immediate Workflow Actions:

Field to Update = Account: Billing Country

Formula Value = "United States"

 

Thanks in advance!

klamklam

I just tried and it worked. Did you activate the rule?

yuyanyuyan

Yup I did but it doesn't seem to be running. I do have a couple of validation rules in place for the Billing Country, is it possible that those intefere with workflow rules?

klamklam

You should see some error message if it's failing the validation rules.