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Marco!Marco! 

Pre-populating lookup field on a case.

Hi,

 

Can anyone help me complete a code for a custome button I am creating to copy the same thing the "New Case" button does from the Account object.

 

So basically it has to open a new case with the Account name prefilled. What do I have to add the the line below to accomplish this?

 

https://xxxxxx.my.salesforce.com/500/e?retURL=%2F001A000000yqabv

 

Thank you,

 

M

EguiEgui

Hi,

 

Try a custom button with URL source :

 

{!URLFOR($Action.Case.New, null,
[
"p3" = "012W00000004QKj",

"accid" = Case.AccountId,
"retURL" = Account.Id,
"saveURL" = Account.Id,
"save" = 1
],
true)}

 

p3 is recordtypeid

 

Marco!Marco!

Thanks. But that didn't work.

 

The following code below did open a new case (edit screen), but all that was missing is the Account Name filled out already.

The input part of the code is not prefilling my Account Name (lookup field).

 

{!URLFOR($Action.Case.NewCase , null,
[
"accid" = Case.AccountId,
"retURL" = Account.Id,
"saveURL" = Account.Id
],
true)}

 

 

Do you know what's wrong?

 

Thanks for your help.

 

Marco

EguiEgui

Try with cas4 instead of accid.

 

You can get the right param for the field you want to pre-populate like described here :

 

http://simplysfdc.blogspot.fr/2012/11/custom-button-to-prepulate-field.html