Hello,

I have what I think should be a basic question, but I can't seem to readily discover the best route to meet my requirementd.    As background, we work primarily out of the Task object managing prospect and customer follow up communications.   

I want to start extending the stock Task object to perform common actions more directly.   For example, I'd like to have a new button (I know how to do this and add to view, etc) called "Final Follow Up".   When this button is pushed, the event should pass the lead or contact name info associated with the Task to a new e-mail obj with my  canned final follow up e-mail template applied.   Here's what my final e-mail template looks like:

Hi {!Contact.FirstName},

Some generic final message body. 

Kind regards,
{!User.FirstName}

So, the event would invoke a new SF e-mail editor (or just send directly which would be even better) with the communications template of choice applied (in this case final follow up) and the Contact.FirstName would be set by data passed by the Task event (via the URL or something).   I'm not sure if I should plow down the JavaScript or Apex route and therefore, any advice one of you could extend on how to best get started would be tremendously helpful.   Thanks in advance!!

-Paul