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SYM12SYM12 

How to create a link on all the Phone numbers present in Org

Hi All,

 

I am getting hard time to create a link on a phone number. Actually i want to implement click to call functionality with some telephony company.

 

Now i want to right a generic visual force page which can be embedded in all the objects as a page layout or some kind of JavaScript which can create a link on all the phone numbers and which in turn call my visualforce page on clicking that number. I wanted to implement on all the phone numbers present in the org (For e.g. how skype is doing right noe).One more thing I don’t have any CTI.

 

Is there any way to achieve this? Please let me know if any one implemented this kind of functionality before.

 

Thanks in advance.

 

Ispita_NavatarIspita_Navatar

This is what we did for one of our clients:-

Steps for creating the link on phone that call on phone number though skype.

  1. Create a formula filed
  2. Take text data type
  3. And past following
  4. HYPERLINK("http://Amitrana1/call?id=" & Id & "&phone=" & Phone, Phone)
  5. Install skype software in to the system.
  6. http://community.salesforce.com/sforce/board/message?message.uid=165376#U165376 this is the link of the page which shows the demo and details
  7.  http://sites.force.com/appexchange/listingDetail?listingId=a0N300000016cXYEAY this shows the demo

Did this answer your question? If not, let me know what didn't work, or if so, please mark it solved.

SYM12SYM12

HI Iapita,

 

Thanks for your reply, Actully i dont  want to intigarte Skype, we have our own telephony compny and i want to impliment click to call with this company. So i just want to create link on all the phone numbers , call my visulforce page and run my owncustom callout to make calls.

 

Any Suggestions!!

 

Thanks

Ispita_NavatarIspita_Navatar

HYPERLINK("https://nav-isp.na4.visual.force.com/apex/YourPage?id="Id & "&phone=" & Phone, "DailupPage",_BLANK)

 

Please try the above code.